Knowledge Management And Job Performance in Higher Education: The Role Of Leadership and Organizational Culture

Sambas Ali Muhidin; Achmad Hufad; Nani Sutarni; Fahmi Jahidah Islamy; Rasto Rasto; Tutik Inayati

doi:10.35445/alishlah.v14i4.1765

Knowledge Management And Job Performance in Higher Education: The Role Of Leadership and Organizational Culture

Sambas Ali Muhidin, Achmad Hufad, Nani Sutarni, Fahmi Jahidah Islamy, Rasto Rasto, Tutik Inayati

Abstract

Implemented knowledge management (KM) in universities is currently a significant and interesting topic to be discussed since universities’ human resource possess knowledge. Ultimately, knowledge management is essential in order to increase university lecturers’ performance. Knowledge management must be supported by leadership and organization culture that would support each process of KM, which includes knowledge creation, knowledge transfer and utilization of knowledge. This study tested a model that shows the influence between KM, job performance, leadership, and organizational culture. This study collected sample from 150 lecturer respondents in seven universities in Bandung using random sampling. We analyze the variables (leadership, organizational culture, KM, and job performance) from questionnaire using Structured Equation Modelling (SEM). Research results have shown that the relationship between leadership and KM has a positive and significant impact, that the relationship between organizational culture and KM has a positive and significant impact, that leadership and job performance have a positive and significant impact, that organizational culture and job performance have a positive and significant impact, and there is a positive and significant influence between KM and job performance. This study concludes leadership, organizational culture, KM, and job performance in universities in Bandung are included in positive category. There are significant and positive influences on variables analyzed.

Keywords

Job Performance, Knowledge Management, Leadership, Organization Culture

Full Text:

PDF

References

Al‐Alawi, A. I., Al‐Marzooqi, N. Y., & Mohammed, Y. F. (2007). Organizational culture and knowledge sharing: critical success factors. Journal of knowledge management, Vol. 11 No.2,pp. 22-42

Amrit, T. (2002). The Knowledge Management Toolkit: Orchestrating it Strategy and Knowledge Platforming,

Awadh, A. M., & Alyahya, M. S. (2013). Impact of organizational culture on employee performance. International review of management and business research, 2(1), 168-175

Bandura, A. (1993). Perceived self-efficacy in cognitive development and functioning. Educational psychologist, 28(2), 117-148.

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.

Bello, S. M. (2012). Impact of ethical leadership on employee job performance. International Journal of Business and Social Science, 3(11), 228-236.

Birasnav, M. (2014). Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership. Journal of business research, 67(8), 1622-1629.

Biswas, S. (2009). Organizational culture & transformational leadership as predictors of employee performance. Indian Journal of Industrial Relations, 611-627.

Burgers, J. H., Jansen, J. J., Van den Bosch, F. A., & Volberda, H. W. (2009). Structural differentiation and corporate venturing: The moderating role of formal and informal integration mechanisms. Journal of business venturing, 24(3), 206-220.

Chang, W. J., Liao, S. H., Lee, Y. J., & Lo, W. P. (2015). Organizational commitment, knowledge sharing and organizational citizenship behaviour: the case of the Taiwanese semiconductor industry. Knowledge Management Research & Practice, 13(3), 299-310.

Chi, H. K., Yeh, H. R., & Chen, Y. L. (2010). The mediating effect of knowledge management on customer orientation and job performance of salespeople. Journal of Global Business Management, 6(1), 1-10.

Chi, H. K., Lan, C. H., & Dorjgotov, B. (2012). The moderating effect of transformational leadership on knowledge management and organizational effectiveness. Social Behavior and Personality: an international journal, 40(6), 1015-1023.

Chu, L. C., & Lai, C. C. (2011). A research on the influence of leadership style and job characteristics on job performance among accountants of county and city government in Taiwan. Public Personnel Management, 40(2), 101-118.

Crawford, C. B. (2003, July). Exploring the relationship between knowledge management and transformational leadership. In ALE 2003 Conference, (pp. 16-19).

Denison, D. R., & Mishra, A. K. (1989, August). Organizational culture and organizational effectiveness: A theory and some preliminary empirical evidence. In Academy of Management Proceedings, Vol. 1989, No. 1, pp. 168-172

De Long, D. (1997). Building the knowledge-based organization: How culture drives knowledge behaviors. Centers for Business Innovation–Working Paper, 1-29.

Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of business research, 68(2), 360-370.

Fiedler, F. E. (1978). The contingency model and the dynamics of the leadership process. In Advances in experimental social psychology, Vol. 11, pp. 59-112

Hall, B., & Henningsen, D. D. (2008). Social facilitation and human–computer interaction. Computers in human behavior, 24(6), 2965-2971.

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis 6th Edition Pearson Education Inc. 898-908.

Halawi, L. A., Aronson, J. E., & McCarthy, R. V. (2005). Resource-based view of knowledge management for competitive advantage. The electronic journal of knowledge management, 3(2), 75-86.

Jerome, N. (2013). Application of the Maslow’s hierarchy of need theory; impacts and implications on organizational culture, human resource and employee’s performance. International Journal of Business and Management Invention, 2(3), 39-45.

Kuhnert, K. W., & Lewis, P. (1987). Transactional and transformational leadership: A constructive/developmental analysis. Academy of Management review, 12(4), 648-657.

King, W. R. (2009). Knowledge management and organizational learning. In Knowledge management and organizational learning, 3-13

Li, C. K., & Hung, C. H. (2009). The influence of transformational leadership on workplace relationships and job performance. Social Behavior and Personality: an international journal, 37(8), 1129-1142.

Liu, J., Kwan, H. K., Fu, P. P., & Mao, Y. (2013). Ethical leadership and job performance in C hina: The roles of workplace friendships and traditionality. Journal of occupational and organizational psychology, 86(4), 564-584.

Tangaraja, G., Rasdi, R. M., Samah, B. A., & Ismail, M. (2016). Knowledge sharing is knowledge transfer: a misconception in the literature. Journal of Knowledge Management, Vol. 20 No. 4, pp. 653-670.

Masa'deh, R. E., Shannak, R., Maqableh, M., & Tarhini, A. (2017). The impact of knowledge management on job performance in higher education The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244-262.

Nguyen, H. N., & Mohamed, S. (2011). Leadership behaviors, organizational culture and knowledge management practices: An empirical investigation. Journal of Management Development. Vol. 30 No. 2, pp. 206-221

Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., & Rezazadeh, A. (2013). Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: an empirical investigation of manufacturing firms. The International Journal of Advanced Manufacturing Technology, 64(5-8), 1073-1085.

Obeidat, B. Y., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development. Vol. 35 No. 5, pp. 681-705

Ribiere, V., Park, H., & Schulte, W. D. (2004). Critical attributes of organizational culture that promote knowledge management technology success. Journal of Knowledge Management, 8(3), 106-117.

Politis, J. D. (2001). The relationship of various leadership styles to knowledge management. Leadership & Organization Development Journal. Vol. 22 No. 8, pp. 354-364

Rai, R. K. (2011). Knowledge management and organizational culture: a theoretical integrative framework. Journal of knowledge management. Vol. 15 No. 5, pp. 779-801.

Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (Fifteenth). England: Pearson Education Limited.

Ross, L. F., Loup, A., Nelson, R. M., Botkin, J. R., Kost, R., Smith Jr, G. R., & Gehlert, S. (2010). Human subjects protections in community-engaged research: a research ethics framework. Journal of Empirical Research on Human Research Ethics, 5(1), 5-17.

Rubenstein-Montano, B., Liebowitz, J., Buchwalter, J., McCaw, D., Newman, B., Rebeck, K., & Team, T. K. M. M. (2001). A systems thinking framework for knowledge management. Decision support systems, 31(1), 5-16.

Riaz, T., Akram, M. U., & Ijaz, H. (2011). Impact of transformational leadership style on affective employees' commitment: An empirical study of banking sector in Islamabad (Pakistan). The Journal of Commerce, 3(1), 43-51.

Shahzad, F., Iqbal, Z., & Gulzar, M. (2013). Impact of organizational culture on employees job performance: An empirical study of software houses in Pakistan. Journal of Business Studies Quarterly, 5(2), 56-64.

Sheridan, J. E., & Vredenburgh, D. J. (1978). Usefulness of leadership behavior and social power variables in predicting job tension, performance, and turnover of nursing employees. Journal of Applied Psychology, 63(1), 89-95.

Singh, S. K. (2008). Role of leadership in knowledge management: a study. Journal of knowledge management. Vol. 12 No. 4, pp. 3-15

Stock, G. N., McFadden, K. L., & Gowen III, C. R. (2010). Organizational culture, knowledge management, and patient safety in US hospitals. Quality Management Journal, 17(2), 7-26.

Tseng, S. M., & Huang, J. S. (2011). The correlation between Wikipedia and knowledge sharing on job performance. Expert systems with applications, 38(5), 6118-6124.

Tyagi, P. K. (1985). Relative importance of key job dimensions and leadership behaviors in motivating salesperson work performance. Journal of marketing, 49(3), 76-86.

Walumbwa, F. O., Avolio, B. J., & Zhu, W. (2008). How transformational leadership weaves its influence on individual job performance: The role of identification and efficacy beliefs. Personnel psychology, 61(4), 793-825.

Wang, H. K. C. (2009, October). A Study on the Relationships among Knowledge Management, Situational Factors, Professionals’ Core Competencies and Job Performance Taking the Vocational Training Centers and Employment Service Centers as example. In The 2009 International Conference on Human Resource Development (2009 IHRD), p. 341.

Wong, C. A., & Laschinger, H. K. (2013). Authentic leadership, performance, and job satisfaction: the mediating role of empowerment. Journal of advanced nursing, 69(4), 947-959.

Yeh, H., & Hong, D. (2012). The mediating effect of organizational commitment on leadership type and job performance. The journal of human resource and adult learning, 8(2), 51-59.

Yiing, L. H., & Ahmad, K. Z. B. (2009). The moderating effects of organizational culture on the relationships between leadership behaviour and organizational commitment and between organizational commitment and job satisfaction and performance. Leadership & Organization Development Journal, Vol. 30 No. 1, pp. 53-86

DOI: https://doi.org/10.35445/alishlah.v14i4.1765